Terms and conditions for monthly parking and short-term parking

 

§1 General

By submitting a customer application, the customer obtains the right to use the service covered by the monthly parking under the presented terms and conditions as described on this page. The monthly parking starts on the agreed-upon start date chosen by the customer during the application process. The minimum initial contract period is two (2) full calendar months unless otherwise agreed. The minimum age to apply for monthly parking is 18 years. By applying, the customer grants the operator the right to request a credit check.

§2 Contract period and termination

The first contract period covers the initial binding period specified in the section above. Thereafter, the agreement continues on a monthly/half-yearly/annual basis unless terminated at least 10 banking days before the start of the next billing period. Termination must be made in writing via email by an authorized signatory or management to info@stop128.se. Verbal terminations on-site, over the phone, or via text message are not considered valid.

§3 Immediate termination

The operator reserves the right to immediately terminate the agreement without providing specific reasons. In such cases, any unused balance will be refunded if applicable. However, in cases of contract violations or unpaid invoices, any remaining balance will not be refunded. Any attempt to use the subscription beyond the agreed-upon terms and instructions is considered a breach of contract.

§4 Updated information

The customer is responsible for promptly updating any changes to the registered information provided at the time of application (e.g., email addresses, mobile numbers, vehicle registration numbers, contact persons, and payment card details).

§5 Price changes

Any price increases will be announced on STOP128’s website and/or in STOP128’s app at least 30 days in advance.

§6 Personal payment responsibility

The customer is always personally responsible for the monthly parking fee and any additional charges that may arise from purchasing upgrades or add-on services.

§7 Changes in operations

The operator reserves the right to change opening hours and make modifications to the facility. Planned service interruptions exceeding 14 days will be announced in STOP128’s app. Such interruptions do not entitle the subscriber to modifications to the existing agreement or refunds. In the event of planned or unplanned service disruptions exceeding 20 days, the subscriber is entitled to reasonable compensation.

§8 Extraordinary circumstances

The operator is exempt from liability for breaches of this agreement caused by circumstances beyond its control, such as labor disputes, lightning strikes, fires, explosions, floods, other natural disasters, war, mobilization, severe sabotage, prolonged power outages from the grid owner, large-scale military conscription, seizures, currency restrictions, government regulations, general shortages of transport, goods, or energy, and any other unforeseen events beyond the operator’s control. If extraordinary circumstances arise, the operator will provide information via the app or social media channels.

§9 Payment

For agreed-upon monthly parking, payment must be received by the operator before the start of the next billing period. In case of late payment, a reminder fee of SEK 60 will be added to the next invoice. Swish payments must be made from the customer’s registered mobile number. If the customer has unpaid invoices, the monthly parking may be immediately suspended, and the customer’s account and key tags may be deactivated without prior notice. The operator assumes no responsibility for any costs incurred if the customer’s vehicle on-site is unable to fulfill third-party transport assignments. These terms serve as notification of this policy.

§10 Payment with stored payment/debet card

The next period’s monthly parking fee will be automatically deducted from the customer’s account at the end of each billing period. The customer is responsible for ensuring that sufficient funds are available in the account specified at the time of application. If there are insufficient funds or the transaction cannot be processed for any reason, the monthly parking will be immediately suspended. These terms serve as notification of this policy.

§11 Parking rules in the fenced area 

 Only one (1) vehicle per purchased parking space is allowed within the fenced area. Customers with a monthly parking plan are also entitled to short-term parking for one (1) passenger car inside the area in connection with an ongoing transport assignment.

• Winter season (December 1–March 31): The passenger car must be parked in the designated truck parking space when the truck has been moved.
• Summer season (April 1–November 30): The passenger car may be parked in the western gravel lot (snow storage) according to posted area regulations.

If a customer is found to be long-term parking one or more vehicles in the area without payment, the subscription may be terminated immediately. Additionally, a surcharge of SEK 3,000 per unlawfully parked vehicle per day will be charged.

If a trailer or an unmarked container is placed within the area, it must be labeled with the customer’s company name to identify the paying customer. The customer is responsible for securely handling and storing issued key tags. In case of loss, regardless of the reason, the operator must be informed immediately via info@stop128.se. The cost to replace a lost key tag is SEK 250 per tag, payable via a separately issued invoice.

§12 Vehicle condition 

The customer is responsible for ensuring that parked vehicles do not have damages that may cause any fluid leakage while stationed in the area. All vehicles must be registered for road use and hold valid insurance, including coverage for oil spills. De-registered vehicles, regardless of type, may not be parked in the area.

§13 Liability and other

The operator disclaims all liability for losses due to theft, burglary, or other causes. The operator is also not responsible for damages to the customer’s or other visitors’ belongings or for personal injuries suffered by the customer due to accidents or actions by other visitors.

The customer is responsible for preventing damage and complying with regulatory requirements and recommendations when using the facility’s equipment. The operator assumes no responsibility for damages caused by improper use of the facility’s equipment.

 

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